Shipping Policy
Thank you for shopping with us! We aim to provide you with a seamless and hassle-free delivery experience. Please read our shipping policy carefully.
1. Order Processing
- All orders are processed within 1-2 business days (excluding weekends and holidays).
- Once your order is confirmed and payment is successful via Razorpay, you will receive an order confirmation email or SMS.
2. Shipping Time
- Delivery times vary depending on your location:
- Metro cities: 3–5 business days
- Non-metro locations: 5–7 business days
- Remote areas: 7–10 business days
- Any delays caused by courier services or unforeseen circumstances will be communicated to you.
3. Shipping Charges
- Standard shipping is free for orders above ₹XXX.
- For orders below that amount, a flat rate of ₹XX will be charged.
4. Shipping Partners
We use trusted and reliable delivery partners such as Delhivery, Blue Dart, DTDC, and India Post to ensure timely and safe delivery.
5. Order Tracking
- Once your order is shipped, you will receive a tracking ID via SMS/email.
- You can track your order status using the link provided.
6. Delivery Address
- Please ensure the shipping address is correct. We are not responsible for packages delivered to an incorrect or incomplete address.
- Contact our customer support immediately if you need to update the address.
7. Damaged or Lost Packages
- If your package is damaged or lost in transit, please contact us at [support@yourdomain.com] within 48 hours of delivery or expected delivery date.
- We will coordinate with the shipping provider to resolve the issue or issue a replacement/refund as necessary.
8. International Shipping
- Currently, we do not offer international shipping. We only ship within India.
Note: All transactions are processed securely through Razorpay, which ensures encrypted and PCI-compliant payments.